Shipping & Payment Information

At Meanora , we aim to offer you the best shipping option.

Can Meanora ship to my country?

We ship to almost every country in the world except the following ones, due to shipping restrictions. We’re sorry and will keep working on this.

• Philippines
• Indonesia
• Cuba
• Iran
• Sudan
• Syria
• India

How much does shipping cost?

For items under $150, you will need to pay $18 for shipping.
PS. We have free shipping site-wide promotions during the sale season. Stay tuned!

How long will it take for my order to arrive?

Total delivery time = Processing time + Shipping time
(Not including customs delays, weekends, holidays, and any unforeseen circumstances)
Processing Time: 2-5 business days
Standard Shipping Time: 10-20 business days
For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.

How may I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that, you will be able to track your order at https://meanora/track123.
PS. Please allow 1-2 business days for tracking information to be available.

What if the package doesn’t arrive?

If you don’t get your package 30 days after it was shipped, please contact us at: [email protected]. We’ll either resent a new one to you or give you a full refund.

Shipping and Monitoring Processes

At Meanora, we aim to offer you the best shipping and monitoring options. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you within our business hours.

Second-stage logistics model

Your order will be shipped from Yunnan to the monitoring center of Shenzhen and the second stage of logistics will be shipped to you from Shanghai. In this process, our particular monitoring process will make sure that your package is well delivered and protected. After passing all the required quality checks, it will be shipped to your desired location as quickly as possible.

Payment Information

Pricing and Currency

Item prices may vary depending on the country and region the order is being shipped to, as well as the currency being used to pay for the item(s).

Payment Method

Please note: only one method of payment will be accepted per transaction.

You must comply with the ‎terms of all agreements between you and any third-party payment ‎processors, and if you have any ‎disputes regarding the processing of your payment you must deal ‎directly with those third parties to ‎resolve the disputes. You authorize ‎to charge all amounts to the ‎payment method details you provide to us. You represent and warrant that each ‎credit card or other ‎payment method you use for payment to us belongs to you, and you have the right to charge all ‎such ‎payments on the credit card or other payment method.‎

Payment Error Troubleshooting

If you receive one of the following error messages while attempting to check out, please refer to the instructions below:

Error Code	Solution
Transaction cannot be processed	Contact your bank so they may authorize the transaction.
Transaction cannot be processed, contact Customer Care	Contact your bank so they may authorize the transaction. If the issue persists, contact our Customer Care team.
Error codes beginning with 4	Contact your bank before attempting another checkout, or try a different payment method
50000	Contact your bank before attempting another checkout, or try a different payment method
50001	Contact your bank so they may authorize the transaction. If the issue persists, contact our Customer Care team.
Error codes beginning with 6	Wait 15 minutes and attempt again. If the issue persists, contact our Customer Care team.